Student Complaint #1 Nebosh Accredited Training Center in Africa

Student Complaint Form

This form is to be used by all students, including intending students, who want to make a complaint about an administrative and domestic arrangements or quality of the provision and tutorial or assessment or post assessment processes. Students are advised to read the Safeguard RTL Student Complaints Policy before completing this form.

Your Details: (please enter details as to how we can contact you for the duration of this complaint)

Title

Surname

Other Name

Postal Address

Email Address

Mobile

Contact Preference:(please specify if you have a preferred way or time to be contacted)

Student Status:(please tick the box below that describes your current enrolment status)

potential student (not enrolled, but seeking to enrol)

enrolled student (student number)

Course:((insert the name of the course)

What are the details of your Complaint? - Provide a summary of your Complaint, include details such as the location, date, and time, names of any people involved and/or areas of the facility involved. Please attach any information or documentation you wish to have considered to support your Complaint.

What have you done so far to resolve your Complaint? - Provide any information on the steps you have taken to resolve the issue and why the responses received were not considered satisfactory.

What do you think needs to be done to address your Complaint? Tell us what you think needs to be done to address the concerns you have outlined in this Complaint.

Information about Complaints:
Students must read the Safeguard RTL Student Complaints Policy before completing and lodging this Complaint Form. You can request for a copy of the Policy from the Head of Administration: info@safeguardsafety.net

Declaration: information I provide will be treated with appropriate confidentially and will not be disclosed to a third party unless required for the management of my Complaint or by law. >
I understand that in making this Complaint;

I have read the Safeguard RTL Student Complaints Policy
My Complaint will be acknowledged and will be forwarded to the relevant Responsible Officer for managing the Complaint, and
the information I provide will be treated with appropriate confidentially and will not be disclosed to a third party unless required for the management of my Complaint or by law.

Where to lodge your completed Complaint Form:
Give your completed Complaint Form and any supporting documentation to the Head of Administration: info@safeguardsafety.net